Our commitment to accessibility
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DOUXO UNITED KINGDOM Our commitment to accessibility |
20 July 2026 https://www.douxo.co.uk |
1. Our commitment to accessibility
CEVA Animal Health is committed to making the Douxo United Kingdom website (https://www.douxo.co.uk) accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 and the Equality Act 2010.
This accessibility statement applies to the website https://www.douxo.co.uk.
2. Compliance status
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⚠️ Partially compliant The Douxo United Kingdom website is partially compliant with WCAG 2.1 Level AA, due to the non-compliances listed below. |
3. Audit results
3.1 Lighthouse 13.3.0
Lighthouse Accessibility Score: 85 / 100
Lighthouse automated checks identified:
|
WCAG Criterion |
Tool |
Finding |
Status |
|
Form labels |
Lighthouse |
<select> without associated label (language switcher) |
❌ Fail |
|
Link names |
Lighthouse |
Image links without discernible name |
❌ Fail |
|
ARIA elements |
Lighthouse |
aria-hidden elements containing focusable descendants |
❌ Fail |
|
Colour contrast |
Lighthouse |
Insufficient contrast ratio |
❌ Fail |
|
Heading order |
Lighthouse |
Heading elements not in sequentially-descending order |
❌ Fail |
3.2 WAVE (WebAIM)
AIM Score: 4.7 / 10
Score WAVE significativement dégradé — 26 erreurs bloquantes identifiées.
|
WCAG Criterion |
Tool |
Finding |
Status |
|
Linked images without alt |
WAVE |
14 image links without alternative text |
❌ 14 errors |
|
Empty headings |
WAVE |
2 heading elements without text content |
❌ 2 errors |
|
Empty links |
WAVE |
10 links without perceivable name |
❌ 10 errors |
|
Contrast errors |
WAVE |
17 elements with very low contrast |
❌ 17 errors |
|
Missing label |
WAVE |
1 language switcher without label |
⚠️ Alert |
|
Suspicious alt text |
WAVE |
3 alternative texts flagged as suspicious |
⚠️ Alert |
|
Very small text |
WAVE |
3 elements with very small text |
⚠️ Alert |
|
Duplicate alt texts |
WAVE |
6 nearby images with identical alt text |
⚠️ Alert |
4. Known limitations
Image links without alternative text
14 images used as links have no alt attribute, making their destination impossible to identify for screen reader users.
WCAG : WCAG 1.1.1 Non-text Content (A) · 2.4.4 Link Purpose (A)
Empty links and empty headings
10 links without a perceivable name and 2 empty heading elements impair navigation and page structure comprehension.
WCAG : WCAG 2.4.4 Link Purpose (A) · 1.3.1 Info and Relationships (A)
Insufficient colour contrast
17 elements have very low contrast ratios — including the announcement bar (div#shopify-section-announcement-bar-douxo) and the Subscribe button. The minimum ratio of 4.5:1 is not met.
WCAG : WCAG 1.4.3 Contrast (Minimum) (AA)
aria-hidden elements containing focusable links
Elements marked aria-hidden="true" contain clickable links (a.cat-read-more), hiding them from assistive technology while leaving them keyboard-reachable — a contradictory and blocking situation.
WCAG : WCAG 4.1.2 Name, Role, Value (A)
Non-sequential heading structure
The heading hierarchy skips levels (e.g. H3 without a preceding H2), disrupting keyboard navigation and page structure.
WCAG : WCAG 1.3.1 Info and Relationships (A)
5. Remediation plan
|
Known issue |
Priority |
Planned action |
Target date |
|
Image links without alt (×14) |
🔴 High |
Add descriptive alt attribute to 14 image links |
Q3 2026 |
|
Empty links (×10) |
🔴 High |
Add aria-label or visible text to each empty link |
Q3 2026 |
|
Empty headings (×2) |
🔴 High |
Remove or populate the empty heading elements |
Q3 2026 |
|
Contrast errors (×17) |
🟠 Medium |
Revise colours in announcement bar, Subscribe button and spans |
Q3 2026 |
|
aria-hidden + focusable |
🟠 Medium |
Remove aria-hidden or move links outside the hidden block |
Q3 2026 |
|
Language switcher label |
🟠 Medium |
Add <label> to the language switcher element (#switchl) |
Q3 2026 |
|
Heading order |
🟡 Low |
Restructure H1→H2→H3 hierarchy in the theme |
Q4 2026 |
|
Suspicious / duplicate alts |
🟡 Low |
Review 3 suspicious and 6 duplicate alt texts |
Q4 2026 |
|
Very small text |
🟡 Low |
Increase font size on 3 elements with very small text |
Q4 2026 |
6. Technical specifications
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HTML5 / CSS3 / JavaScript
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Shopify Plus (e-commerce platform)
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Custom Douxo theme
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Didomi (consent management — Consent Mode V2)
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Google Tag Manager
7. Assessment tools
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Lighthouse 13.3.0 — automated audit
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WAVE (WebAIM) — visual evaluation
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Chrome DevTools — DOM inspection
Audit date: 20 July 2026
Site audited: https://www.douxo.co.uk
8. Content not within scope
The following content is exempt from accessibility requirements:
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Third-party content (YouTube, Meta, Google Maps) over which CEVA has no editorial control
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Office files published before 23 September 2018
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Online maps, provided essential information is presented accessibly
9. Feedback and contact
Report an accessibility issue
If you experience an accessibility barrier on this website:
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Accessibility contact — CEVA Animal Health Email: contact@douxo.co.uk |
Enforcement procedure
If you are not satisfied with our response, you may contact:
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Online: https://www.equalityhumanrights.com/en/contact-us
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By post: Equality and Human Rights Commission, Arndale House, Manchester M4 3AQ
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By phone: 0808 800 0082
10. Statement details
Statement prepared: 20 July 2026
Next review: July 2027
Assessment approach: Automated audit — Lighthouse 13.3.0 + WAVE (WebAIM)
CEVA Animal Health — Accessibility Statement Douxo United Kingdom — 20 July 2026